This was my first experience with winkflash! I purchased our holiday prints (about 250), two 16x20 poster prints of my kids, and custom thank you cards. I was disappointed with everything - I had a 6 cents coupon and a 40% off cards coupon. It let me use both online and then changed it in my order when I received the confirmation. Additionally, the shipping amount increased when the coupon code was used! The prints were fair quality - snapfish is MUCH better! The 16x20 prints were not great. They were grainy and did not fit into the 16x20 frame... there was a thick white border around the print which showed in the frame - they were a big disappointment! Plus, the cards were never sent! I was charged (overcharged, actually) and they never came. I emailed customer service, they responded about 4 days later saying I can't use two coupons, but never addressed the missing thank you cards! It also takes much longer to upload to this site! Stick with snapfish - better quality and 100% better customer service!!!