by cregan on February 04, 2009 05:07 PM MST Jenkintown, Pennsylvania
This was my first experience with winkflash! I purchased our holiday prints (about 250), two 16x20 poster prints of my kids, and custom thank you cards.
I was disappointed with everything - I had a 6 cents coupon and a 40% off cards coupon. It let me use both online and then changed it in my order when I received the confirmation. Additionally, the shipping amount increased when the coupon code was used!
The prints were fair quality - snapfish is MUCH better! The 16x20 prints were not great. They were grainy and did not fit into the 16x20 frame... there was a thick white border around the print which showed in the frame - they were a big disappointment!
Plus, the cards were never sent! I was charged (overcharged, actually) and they never came. I emailed customer service, they responded about 4 days later saying I can't use two coupons, but never addressed the missing thank you cards!
It also takes much longer to upload to this site!
Stick with snapfish - better quality and 100% better customer service!!!
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