Ease of Use - Ordering Process:  

Uploading photographs was easy and relatively painless. However, we got a little lost when trying to add photos to an existing album. For some reason the “add photos” link is listed in the right navigation box and not directly on the view screen. The navigation could quickly become frustrating for some users.

Quality of Prints:  

To test for quality, we sent the same digital photos to all of the online photo developers we reviewed.

• Sunset: In our opinion the picture, is too dark. They just didn’t capture the colors of the sunset like we expected. Take a look at our comparative shots from RitzPix.

• Black and White: Our black and white photo was very yellow, almost sepia in tone. It also seemed washed out. Take a look at our comparative shots from RitzPix.

• Aerial: The picture was cloudy and not as crisp as most of the other services. Additionally, there was quite a bit of cropping at the top and bottom of the picture. Take a look at our comparative shots from RitzPix.

Note: To check quality, we took each set of prints received from the online photo developer and laid them down side-by-side for comparison.

Service and Site Features:  

RitzPix.com offers the ability to print camera phone images and have unlimited storage as long as you sign-in once every six months. We also liked the print quality scale provided. It allowed to you evaluate which photographs would be appropriate in which print size.

We found that RitzPix offered a comprehensive selection of gift options including mugs, mousepads, keychains and games.

Our prints came in a standard paper photo folder with a lightweight, cardboard insert, wrapped a rigid, cardboard envelope.

We gave each photo developing service between 1 to 6 business days to send us our completed prints; RitzPix's took 4 days to get our prints back. They arrived with most of the others.

Technical Support:  

RitzPix offers much in the way of support. A FAQs page is full of questions and answers, along with many additional avenues of customer service. A live chat function is available as well as phone and email support lines, though the live chat is limited to technical issues and not open for general questions.

RitzPix's digital photo printing service has a great reputation; however their website just doesn’t demonstrate that reputation. The site seems old, dated and difficult to navigate.